With projects ranging from $20,000 to $50 million, our team includes Ph.D.-level behavioral scientists, project managers, HR professionals, management analysts, instructional designers, graphic artists, and trainers—many of whom held leadership roles in federal HR and related offices. JPS leverages the latest in organizational science and federal regulations to craft tailored solutions.
We excel at evaluating client needs, building strong partnerships, and delivering custom, state-of-the-art solutions with measurable results. Our core values—dedication to quality, client service, and real organizational impact—ensure every project improves efficiency and effectiveness. Known for being professional, innovative, and responsive, JPS is committed to adapting to evolving client needs throughout every engagement. We are a truly customer-focused company.
JPS has been awarded the Human Capital and Training Solutions (HCaTS) contract by the GSA and OPM as a small business. This pre-qualification allows JPS to effectively support government agencies in fulfilling their human capital needs.
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JPS delivers human capital solutions based on scientific research, tailored to meet the unique needs of each client. Our approach enhances efficiency and effectiveness, ensuring mission-critical goals are achieved.
JPS enhances workforce productivity by redesigning organizational structures and developing standard operating procedures, policies, service level agreements, and business processes. This includes analyzing functional requirements and resources, along with recommendations for centralizing or decentralizing functions.
U.S. Department of Agriculture (USDA), Natural Resources Conservation Service (NRCS): JPS conducted an organizational redesign study for NRCS, proposing modifications, business cases, revised function statements, staffing plans, and position descriptions.
Corporation for National and Community Service (CNCS), Office of Inspector General (OIG): JPS performed an organizational restructuring project, providing recommendations on the OIG’s structure and workload, addressing potential decentralization to enhance effectiveness.
U.S. Department of State (DOS): JPS consulted with Pakistan’s government to design a new export control system, funded by DOS, providing guidance on key positions, strategic goals, and enterprise management.
U.S. Department of Veterans Affairs (VA), Central Office Human Resources Service (COHRS): JPS manages ongoing organizational design and development activities, including business process reengineering and service level agreements, along with a workload tracking tool.
U.S. Navy, Naval Sea Systems Command: JPS analyzed the detailing process for the Littoral Combat Ship (LCS) platform and designed a scalable detailing application for use on other Navy platforms.
U.S. Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA): JPS managed a project to analyze and implement an automated tracking system and onboarding application, including developing communications and a website.
JPS supports organizations in implementing effective change initiatives through strategies in organizational change, communication, leadership development, and teambuilding.
U.S. Department of Veterans Affairs (VA), Central Office Human Resources Service (COHRS): JPS continues to manage an ongoing project involving organizational design and development activities, including change management and communication.
U.S. Department of Homeland Security (DHS), Office of Health Affairs (OHA): JPS conducted leadership development, strategic planning, teambuilding, and coaching for two divisions within OHA.
JPS evaluates existing programs and recommends strategies for improving efficiency and effectiveness, including evaluating current programs and developing new ones.
Defense Logistics Agency (DLA): JPS analyzed the conversion of DLA employees from the GS system to the National Security Personnel System (NSPS), identifying inequities and reviewing policies and procedures.
Equal Employment Opportunity Commission (EEOC), Office of Inspector General (OIG): JPS evaluated the impact of EEOC’s national contact center on operations and provided recommendations for short- and long-term improvements.
U.S. Department of Labor (DOL), Veterans' Employment and Training Service (VETS): JPS evaluated two programs aimed at assisting transitioning military personnel into IT sector jobs, providing recommendations for future activities.
JPS designs performance management systems aligned with organizational missions, creating policies, sample forms, model performance plans, and employee briefings, including behaviorally anchored rating scales.
Federal Labor Relations Authority (FLRA): JPS designed a five-tier performance appraisal system for GS employees, revising policies, developing handbooks, and providing training on the new system.
Corporation for National and Community Service (Corporation): JPS evaluated the Corporation’s performance management system as part of an assessment of an alternative personnel system, recommending improvements to performance standards.
Federal Aviation Administration (FAA): JPS supported the FAA in developing and implementing a results-based performance management system, enabling the tracking of plan quality improvements over time.
JPS designs processes and tools for effective employee assessment, hiring, and promotion, including automated systems for hiring and entry on duty, and validation studies.
U.S. Department of Justice (DOJ), Executive Office for United States Attorneys (EOUSA): JPS managed the implementation of a new automated recruiting and onboarding system, streamlining the process and reducing costs.
U.S. Army PATRIOT Missile System Enhanced Operator and Maintainer (14E): JPS developed a prototype simulation assessment for the 14E occupation, creating a test blueprint, simulation, administrator manual, and conducting pilot tests.
JPS develops competency models supporting agency missions, including job analyses, competency assessments, and proficiency levels.
U.S. Navy, Naval Sea Systems Command: JPS conducted a future-oriented job analysis for the Littoral Combat Ship (LCS), identifying KSAs for future jobs and analyzing job stressors.
U.S. Department of Agriculture (USDA), Rural Development (RD): JPS conducted a job analysis and developed competency models linked to tasks/KSAs, creating proficiency levels and pilot testing with subject matter experts.
U.S. Department of Transportation (DOT), Pipeline and Hazardous Materials Safety Administration (PHMSA): JPS conducted job analyses for Federal and State pipeline inspectors to identify training needs for new hires and existing inspectors.
U.S. Department of Veterans Affairs (VA), Central Office Human Resources Staff (COHRS): JPS designed an online competency assessment survey, providing training and developing a software tool to generate feedback reports.
JPS collaborates with organizations to develop and implement strategic and workforce plans that align mission needs with evolving environmental factors.
U.S. Department of Labor (DOL), Mine Safety and Health Administration (MSHA): JPS helped MSHA create a diversity plan through personnel data analysis, recruiting processes, and hiring procedures.
U.S. Department of Labor (DOL), Mine Safety and Health Administration (MSHA): JPS performed strategic human capital planning by analyzing hiring and separation patterns to develop a succession management plan through document reviews, personnel data analysis, and focus groups.
JPS develops social media strategies for recruitment, designs live and virtual job fairs, creates advertising materials, and develops employee training. We measure the success of recruitment activities and calculate ROI metrics.
U.S. Internal Revenue Service (IRS): JPS is assisting the IRS in expanding and modernizing services while replenishing workforce numbers, focusing on Revenue Agents and compliance-related occupations. This includes revamping position advertising and employer branding strategies, as well as developing training curricula for recruiting agents.
JPS offers training products and services that drive measurable improvements. Utilizing the ADDIE model, we have developed over 300 customized training solutions, featuring hundreds of hours of interactive, SCORM-compliant, and Section 508-compliant courseware.
JPS assists public sector clients with training needs assessments using various data collection techniques, including reviewing existing materials, interviews, job task analyses, focus groups, and web-based surveys.
Example: For the U.S. Department of Transportation (DOT), JPS conducted job task analyses and training needs assessments for Federal pipeline safety inspectors, identifying training gaps and enhancing the offerings of the Training and Qualifications (TQ) Training Center.
JPS creates blended learning solutions that integrate instructor-led presentations, e-learning, computer-based job aids, search tools, and simulations. Our instructional designers break down course objectives into effective learning objects.
Example: For the U.S. Department of Commerce (DOC), JPS developed over 200 blended learning courses on export controls, enabling foreign officials to identify controlled items and establish internal control processes.
JPS designs innovative, audience-specific e-learning courses by collaborating closely with subject matter experts to tailor content and create engaging interfaces.
Example: For the U.S. Navy, JPS developed an e-learning program featuring an avatar that guides recruits through interactive modules, enhancing their training experience.
JPS employs interactive and customized approaches to Instructor-Led Training (ILT), utilizing case studies, exercises, and role play for a practical learning environment.
Example: JPS created a 'Train the Trainer' workshop for the U.S. Department of State, focusing on developing presentation skills for foreign instructors of Import/Export officers.
JPS develops high-fidelity job simulations to enhance employee training and certification processes, ensuring cost-effectiveness and high quality.
Example: JPS created a prototype simulation for the U.S. Army Research Institute that assesses Soldiers' troubleshooting skills on the Patriot Missile System.
JPS employs adult learning principles and educational psychology best practices to evaluate training efficiency and effectiveness across courses and training systems.
Example: JPS developed a proprietary evaluation technique for the Internal Revenue Service (IRS) to assess and refine its training offerings.
Our Federal clients include the Army, Navy, FAA, NIST, IRS, OPM, and the Departments of Defense, Labor, Transportation, Agriculture, Commerce, State, Justice, Homeland Security, and Veterans Affairs.
Our Client ListPlease complete the form. A member of the Job Performance Systems team will be in touch soon!
